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Family-inspiring moments, the future

How can I use the internert in Cuba?

Hola Family 👋
How can I use the Internet in Cuba?
Internet use in Cuba may be confusing and tricky sometimes. When traveling with your family, it is always good to have a way of communicating at hand, just in case.
Keep in mind that it is not going to be as fast as you may be accustomed.
How can I have Internet access in Cuba? 🤔
One way is WiFi access.
Usually in most of the parks there is WiFi, as well as some restaurants and Airbnbs.
It is important that you know that in order to connect to the WiFi you should buy a prepaid NAUTA card that can be acquired at any of Cuba’s ETECSA offices.
So, how much does a NAUTA card cost? 
A 5-hour card costs 125 CUP, and a 1-hour card costs 25 CUP. Don’t forget: you’ll need your passport to buy the card!
How does it work?
Easy, it requires a login and password that appears in the card you purchase. You enter the information and … voilá! You are connected.
The second way is Data access
You can connect to the internet through a SIM card. This way is more practical, since you are able to connect from your phone at any moment.
You are able to get a Cubacel SIM card either online or from the nearest ETECSA offices in the city.
How to buy Cubacel Tourist SIM Online? 🤔
You can buy your SIM card even before you land, and pick it up at the airport or at any ETECSA commercial office. You should show your passport when picking it up.
These are the links 
This temporary SIM costs 💰25 USD and you can enjoy 6GB +100 Min + 100 SMS. Prices may vary depending on the international distributor.
Buy Cubacel Tourist SIM card in person📱🏢
You should acquire it through the web page of the authorized international distributor, either at WiFi sites or in ETECSA’s commercial offices. Passport is needed for picking up the card.
What to do if running out of data? ⚠️
If you run out of data, you can always go to ETECSA offices and recharge your SIM card, or, do it through the website. You should recharge to the number assigned to the line.
But first thing first …
Can You Use Your Phone in Cuba? 📱🤔
In order for your phone to be able to work in Cuba, it will need to use GSM technology, to be unlocked (SIM-lock free) and to operate on the following frequencies in order to be able to use a Cuban SIM card.
🧙‍♂️ 2G: 900 MHz
🧙‍♂️ 3G: 900 MHz & 2100 MHz
🧙‍♂️ 4G/LTE: 1800 MHz (Band 3)
Make sure your phone is unlocked. Otherwise, you will not be able to use any Cuban SIM card.
Was this information will be helpful in order to understand how the internet access works in Cuba?
Let us know in the comments whatever doubts about it, you may have.
Davied Espinosa and Viajero Sunrise Team
Family-inspiring moments, the future

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Family-inspiring moments, the future

Tailor-Made Travel Planning for Families with Teenagers

Save many hours on the internet looking for reliable activities and enjoy special family moments with passionate locals

Local Experience. Adapted Travel Programs. Booking Support.



Hola, I’m Davied Espinosa, a 36-year-old Cuban, who love connecting and meeting people from all over the world, I love challenges, sports, travel, experiences, local gastronomy and personal development, so I am always looking for activities in that sense,

But all it started one day in March 2015, When I spent a large part of my savings traveling through Cuba, I discovered that I could do something different from what traditional travel agencies offered me.

So, I mixed everything I like and love to create Viajero Sunrise, a travel and experience program that helps families live unforgettable experiences in Cuba and Seattle.

Why these destinations?

Because they are where I have had the opportunity to live, explore, discover and meet incredible people.

In Viajero Sunrise we have the mission to help families create unforgettable memories and strengthen family bonds through extraordinary trips.

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